You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Return & Refunds :
We have a “no questions asked return and refund policy” which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.
- Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible.
- To return any items that are damaged or expired or not as per your original order, Please return these products to the delivery person along with a remark on the delivery receipt. Please contact customer service by email or call through the contact us link on the website mention the return of products along with the order number and the date of delivery.
- All returned items must be accompanied by a copy of the original receipt, a return / exchange authorization number and in unopened, saleable condition within 48 hours of delivery. Postage and charges for return of these will not be refunded. Please note that in any case we cannot offer exchanges or refunds on any sale, opened or used products.
- All exchanges or refunds will be accepted within 48 hours of delivery.
Please allow us Three to Four day’s time from the day you return your package for your refund request to be processed. You will be contacted once your return is complete.